1. Introduction

Your privacy is critically important to us. At Shewahh, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit Shewahh.com, make a purchase, or engage with our services. By accessing or using our website, you consent to this policy.

2. Information We Collect

We collect a variety of information to improve your shopping experience and ensure the successful processing of your orders. The types of personal information we may collect include:

• Personal Identifiable Information: Name, email address, shipping and billing address, phone number, and payment information (credit/debit card details).
• Account Information: If you create an account, we may collect your login details (username and password), order history, and preferences.
• Non-Personal Data: We may collect technical data such as your IP address, browser type, device type, and browsing behavior (pages viewed, time spent on the site).

3. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: We use your personal and payment information to process and ship your orders, and to communicate updates regarding your order status.
• Customer Support: Your contact details help us respond to inquiries, resolve complaints, or provide after-sales support.
• Personalization: We use your information to tailor product recommendations, improve our website, and offer you a customized shopping experience.
• Marketing & Communication: With your consent, we may send you promotional emails, newsletters, and information about our latest products and offers. You may opt-out of receiving marketing communications at any time.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our site. Cookies are small files stored on your device that help us remember your preferences, track your activity, and offer personalized content. You can control the use of cookies through your browser settings, but disabling them may affect your user experience.

5. Sharing Your Information

We value your privacy and will never sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, and delivering your orders (such as shipping companies).
• Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

6. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. We use secure servers and encrypted connections (SSL) when processing your payments, and we restrict access to your personal information to authorized personnel only.

While we strive to protect your data, please note that no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our security measures to safeguard your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as processing your orders, complying with legal obligations, or resolving disputes. Once the data is no longer needed, we will securely delete or anonymize it.

8. Your Data Protection Rights

As a customer, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain conditions.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes.
• Right to Data Portability: You have the right to request a copy of your data in a commonly used electronic format.

If you would like to exercise any of these rights, please contact us at support@shewahh.com. We will respond to your request within a reasonable timeframe, and in compliance with applicable laws.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or store personal information from children under this age. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information immediately. If you believe we have inadvertently collected such data, please contact us at support@shewahh.com.

10. International Data Transfers

As we operate in India, your personal information may be transferred to, stored, or processed in a country outside of your own. By using our website, you consent to the transfer of your information across borders. We take appropriate measures to ensure that your data is handled in compliance with applicable data protection laws, regardless of the location of the data processing.

11. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the date of the last update. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications indicates your acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact our privacy team at support@shewahh.com. We are committed to addressing any concerns you may have and ensuring your privacy is protected.

Thank you for trusting Shewahh with your personal information. We value your privacy and are dedicated to safeguarding your data while providing you with an exceptional shopping experience.